PortionPro Rx Pet Feeder

We got two PortionPro feeders sometime last spring/early summer. It worked perfectly. It keeps my special-diet cat out of the regular food, and keeps the healthy cats out of the prescription food. My only complaint came around when the PortionPro manufacturers were unable to ship new tags. This happened because of the virus pandemic, so I completely understand the complications of shipping during that period. It just so happened that the tags’ internal batteries ran out at an inconvenient time. This isn’t the sort of thing that could have been predicted, so I can’t mark off any stars for that reason. The tags are made to be waterproof, so there’s no easy way to change the batteries. As soon as I saw that the company was able to ship new tags, I was able to get them in a timely manner, and adding the new tags was simple. The feeders are back to working perfectly with the new tags. I am considering ordering another feeder, because I am so satisfied with how well it works, despite the issue with the tags running out of battery. At any other time, it would have been very easy to order new tags. I have easily saved the amount of the feeders+tags in the year from keeping the 4 healthy cats out of the prescription food. That food is $$$!

**UPDATE** (after posting this review someone from portion pro reached out and we got this resolved changing my rating from 1star to 4 stars! Thank you!)
Coming up on one year my system told me that the tags were running low on batteries so we ordered 2 new ones I put them on and threw away the old ones only to find out that one of the tags batteries was already dead!!!! I tried to call customer service but they did not pick up then I sent an email to support and it has been 2 weeks and I have not heard a pep.......

I love what the Portion Pro is intended to do - help my cats get fed what they need to best manage their weight. The only downfall has been the tags do not last a year. I'm lucky if they last 3-4 months. Portion Pro has replaced 2 sets of these already, so I'm not mad. Their customer service is awesome. This device is worth it when I travel a lot for work and can't bother my friends to measure exact amounts of food.

Recently I bought two PortionProRx Pet Feeders and I truly cannot recommend them enough. While the circumstance that led us to buy these units was very specific, I can assure you that it helped immensely.

In our family, we have two cats. One has really bad social anxiety while the other is very assertive. The one cat would always try to steal the other’s food and that led us to have a very complicated feeding routine. It was getting so tedious that I began looking for an automatic pet feeder. It was very hard to find one unit that both automatically dispensed the food, and had corresponding tags to open it. But when I found the PortionProRx, it seemed perfect for us.

We have two separate units. When we ordered the first, it took only a couple of days for our cat to adapt to it and stop waking us up at the crack of dawn for breakfast. Her unit is on ‘closed mode’ so when she goes near it, her RFID tag opens it. After our success with the first unit we ordered the second, for our anxious cat.

He doesn’t respond well to collars so we were able to leave his on ‘open mode,’ programming it to reject the other cats tag, leaving him collarless. So far, this system has worked so effectively and essentially eliminated all of the problems we previously had. Now, each cat can get their own food with the added assurance that the other won’t steal it. Additionally, they no longer try and wake us up to get food since they rely now on the automatic feeders.

Overall, if you are having trouble with a pet’s feeding in any way, shape or form, I strongly recommend checking out the PortionProRx Pet Feeder.

Okay, I was a bit hesitant to purchase because these are not cheap! However, when I recently became a pet mom of a second cat (the biggest chonk), I needed to find a way to keep him from stealing all of his brothers food. I’m a busy woman, I’m working, schooling and trying to keep a clean house. I needed my babies to be fed consistently, on time and without fighting each other for food. This is an absolute miracle worker! When my chonk tries to get into his brothers food it immediately slams shut before he’s close enough to get into it. They quickly adapted to them (within a day) and love the timing consistency. My chonk obsessively paces waiting for his diet food right before the food dispenses. You can customize these perfectly to fit your needs and each animals diets. They dispense food at the exact same time on opposite sides of the kitchen. Incredible technology, worth every penny!