We got two PortionPro feeders sometime last spring/early summer. It worked perfectly. It keeps my special-diet cat out of the regular food, and keeps the healthy cats out of the prescription food. My only complaint came around when the PortionPro manufacturers were unable to ship new tags. This happened because of the virus pandemic, so I completely understand the complications of shipping during that period. It just so happened that the tags’ internal batteries ran out at an inconvenient time. This isn’t the sort of thing that could have been predicted, so I can’t mark off any stars for that reason. The tags are made to be waterproof, so there’s no easy way to change the batteries. As soon as I saw that the company was able to ship new tags, I was able to get them in a timely manner, and adding the new tags was simple. The feeders are back to working perfectly with the new tags. I am considering ordering another feeder, because I am so satisfied with how well it works, despite the issue with the tags running out of battery. At any other time, it would have been very easy to order new tags. I have easily saved the amount of the feeders+tags in the year from keeping the 4 healthy cats out of the prescription food. That food is $$$!
**UPDATE** (after posting this review someone from portion pro reached out and we got this resolved changing my rating from 1star to 4 stars! Thank you!)
Coming up on one year my system told me that the tags were running low on batteries so we ordered 2 new ones I put them on and threw away the old ones only to find out that one of the tags batteries was already dead!!!! I tried to call customer service but they did not pick up then I sent an email to support and it has been 2 weeks and I have not heard a pep.......
I love what the Portion Pro is intended to do - help my cats get fed what they need to best manage their weight. The only downfall has been the tags do not last a year. I'm lucky if they last 3-4 months. Portion Pro has replaced 2 sets of these already, so I'm not mad. Their customer service is awesome. This device is worth it when I travel a lot for work and can't bother my friends to measure exact amounts of food.
I am most impressed at the PortionPro Staff's willingness to respond to email inquiries and for all their follow-up emails and updates. They are Top Notch in my opinion - Outstanding Staff, Organization, and Product!
I have 2 feeders and plan to buy a 3rd when they are available again. They have made my life with 3 cats on 3 different types of food much easier! My only suggestion is to change token to have the cat collar feed through it. That would make it more comfortable for my cats. I currently tape the token to the collar so it doesn’t dangle. Now it doesn’t dangle so low and hit the food/water bowls and my cat won’t chew on it.
Recently I bought two PortionProRx Pet Feeders and I truly cannot recommend them enough. While the circumstance that led us to buy these units was very specific, I can assure you that it helped immensely.
In our family, we have two cats. One has really bad social anxiety while the other is very assertive. The one cat would always try to steal the other’s food and that led us to have a very complicated feeding routine. It was getting so tedious that I began looking for an automatic pet feeder. It was very hard to find one unit that both automatically dispensed the food, and had corresponding tags to open it. But when I found the PortionProRx, it seemed perfect for us.
We have two separate units. When we ordered the first, it took only a couple of days for our cat to adapt to it and stop waking us up at the crack of dawn for breakfast. Her unit is on ‘closed mode’ so when she goes near it, her RFID tag opens it. After our success with the first unit we ordered the second, for our anxious cat.
He doesn’t respond well to collars so we were able to leave his on ‘open mode,’ programming it to reject the other cats tag, leaving him collarless. So far, this system has worked so effectively and essentially eliminated all of the problems we previously had. Now, each cat can get their own food with the added assurance that the other won’t steal it. Additionally, they no longer try and wake us up to get food since they rely now on the automatic feeders.
Overall, if you are having trouble with a pet’s feeding in any way, shape or form, I strongly recommend checking out the PortionProRx Pet Feeder.
Okay, I was a bit hesitant to purchase because these are not cheap! However, when I recently became a pet mom of a second cat (the biggest chonk), I needed to find a way to keep him from stealing all of his brothers food. I’m a busy woman, I’m working, schooling and trying to keep a clean house. I needed my babies to be fed consistently, on time and without fighting each other for food. This is an absolute miracle worker! When my chonk tries to get into his brothers food it immediately slams shut before he’s close enough to get into it. They quickly adapted to them (within a day) and love the timing consistency. My chonk obsessively paces waiting for his diet food right before the food dispenses. You can customize these perfectly to fit your needs and each animals diets. They dispense food at the exact same time on opposite sides of the kitchen. Incredible technology, worth every penny!
I bought this feeder for my three cats who are used to having an open dish and bought another feeder for the cat who never stops eating. It took a little while figure out the best way to assign the tags but I can finally keep the cat who never stops eating out of this feeder.
Needed something to keep my older cat to her diet after getting my two younger ones. Did some internet shopping around and PortionPro was the only one that did everything I needed. Only complaint I have is about the tags. Wish they could be smaller and perhaps have some sort of rubber coating because they do make rather loud clangs against the metal bowls.
I got the portion pro for my dog who has short bowel syndrome and needs a lot of small meals a day. Unfortunately the PortionPro only allows you to do three meals a day, and only a maximum of 1.5 cups of food at a time. Also, we have two dogs, and the other dog is quite determined when it comes to trying to get food out of the Portion Pro. The container is quite secure, so that is a plus. I cannot think of a better way to do it, but what happens is that the close sensor overrides the open sensor, and the one dog prevents our other dog from being able to eat out of the PortionPro. Overall, I think it does exactly what it's supposed to do, but it definitely doesn't solve all our dog food problems.
I smaller tag would be more comfortable for cats. Also, cats less then 10 lbs actually need less than half a cup a day of mist cat foods to stay a healthy weight, so if a smaller setting or a smaller feeder could be made that would be nice. Otherwise I love it!
PORTIONPRO MAKES FEEDING 3 CATS ON DIFFERING DIETS EASY, ONCE YOU FIGURE OUT THE SETUP.
I recently purchased 2 of these feeders after adopting an older cat with specific diet requirements. The feeders are easy to set up and program; be aware that the smallest amount of food possible is 1/2 cup. The feeders do have a small light that stays on constantly, and the act of dispensing is rather noisy, so not great if you keep the feeder in a bedroom. The microchips are rather large, and one of my cats hasn't tolerated wearing it. My other cat adjusted quickly, and we have been able to make it work. I really like how versatile the dispensing times are, which means my cats get fed more than the twice daily meals they were getting with their past feeder. Overall, I'd recommend these feeders.
The feeder works as expected! I even checked the dispensor measurements and it was the correct amount of food. Only 4 stars though since it's pretty loud and I wish the tags were smaller. The tags look huge on my little cats.
My cat who always stole from his sister's bowl has lost 1.4lbs! It took them a little getting used to and the tags are far too chunky (had to tape them down to their collars). They are waking me up less in the night for food and seeming to meow less in general because they associate me less with meal time. Very happy I purchased!
Bought (2) for my cats that needed to be fed a prescription weight management diet with different portions. This feeder finally did the trick for my 23 lb. cat and Diego is now down to 18 lbs. in less than 1-yr. Had tried other options for almost 6 years :) !. I had some initial trouble programming the two RFID tags for each feeder but got that figured out. Also, Diego (L) and Milo (R) were afraid of the feeder but Dr. Hexter and PortionPro were great at helping with ideas on adjustment. They now are totally adapted and each run to their feeder when it dispenses at the 6-times during the day. Thank you!!
I would like to RFID tag to have a replacement battery option and smaller if possible. Both of those would be ideal enhancements.
We have a new puppy and a senior dog. Trying to keep them out of each others food was a nightmare! I am soooo glad i decided to spend the money for 2 of these feeders. Money well spent!
Additional RFID Tag
The PortionPro feeders have changed my cats lives. They no longer look at me as their food source which has resulted in less begging. They no longer bug me in the morning, so I can sleep better. I gave a 4 star rating because the amount of food that comes out is not always consistent, but I still think it is a great product and highly recommend it. It's also been great since one of my cats is on a special diet. The tag is big for a cat and it dangles in their water bowl when they drink. It also bangs against the feeder when they eat which makes a lot of noise.
I got one of these from my vet when my biggest fur baby was in a university weight loss study. Because of a brain injury that made daily life challenging, I was having trouble complying with the study guidelines-keeping 3 cats sequestered and on a schedule was too much for me. The PortionPro Rx was such a blessing. I added 2 more for the other kitties who were also getting chunky. Now all 3 look GREAT! My fattest cat went from 19 pounds to 12. I'm now fostering my mom's cat indefinitely, so he's acclimating to our 4th feeder. I'm thankful for the peace of mind the feeders provide. I don't have to worry about rushing home because they're going to be hungry or remember if they've already been fed. A regular measured dose helps them happy and fit. Also, I don't think I have ever experienced such impeccable customer service as I have from Dr. Hexter and Warren!
We got two of these feeders about a month ago because we have super obese cat and a kitten. The obese cat was eating all the kitten food and was getting fatter and fatter. We had to do something! Here are the pros:
1. Stops food stealing
2. Great portion control
3. Can be programmed for a cat for several meals a day and the feeder will divide up into equalent portions
4. They hold a large quantity of food (I even put the bags of treats on top of the food)
1. The tags are large (I spoke with rep from the company who sent some zip ties which seem to be working well)
2. The feeders are quite loud. Both the motor for opening/closing door scared the heck out the cats, and when the tag knocks against the bowl it is also loud. We leave the feeders in "open mode" so that they are open all day and only close when the other cat comes near the bowl. This reduces the noise considerably there is less opening and closing of the bowl
3. I have received an error message several times when a bowl can't close due to food getting caught in the track. This has been reduced since they started using the bowls and eating all the food
4. You will need one feeder for each pet (which is kind of pricey)
5. Every time you change the settings you have to pair the tag again
I’ve bought this feeder because I have 5 cats and one of my cat is on special diet. The feeder is always opened and get closed only for the cat with tag. Super helpful, I don’t need to think about hiding the food anymore. It works great, super easy and no problems. Love it!
We bought this item as recommended by a friend for our over weight cat. This feeder will feed her throughout the day in abortion chosen by us. Would highly recommend this feeder. It’s a little pricey, but worth the money!!
We got this because we have a kitten and a 5 year old cat who is very “food insecure” and he can’t be eating the kittens higher calorie food. Even though he’s a big boy this thing is still big on him so it’s like Flavorflav’s clock on the baby kitten. We had to just tape the kittens sensor to the machine itself. I don’t know if that’ll kill its battery quicker but ya gotta do what ya gotta do. It’s the only feeder of it’s kind though and works really well otherwise for the most part. Sometimes we will all be hanging out and we will hear it randomly open and close. I’d still recommend it for sure.. you just might have to get creative about the sensors.
This has been a great diet plan for our dog. We have three dogs. Two eat like birds one like a lion. The lion lost 1/3 of his weight and now feels great. The two others have gained a little because good is now available. Great product.